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Become a Volunteer Usher at the Alley Theatre

Did you know that all of the Alley Theatre’s ushers are volunteers? Ushering is a fun and easy way to get more involved with arts and culture in Houston and to see award-winning theatre for free!

The Alley is proud to have a wonderful community of volunteers who work with us regularly each season. With hundreds of people volunteering at the Alley, we depend on the incredible team of dedicated volunteers to help serve the thousands of patrons who pass through our doors each year.

As an usher, you will contribute to the Alley Theatre’s reputation for professionalism and quality by assuring our patrons feel welcome and comfortable as they enter our theatre spaces to find their seats. Ushers have the primary responsibility of ensuring Alley Theatre patrons have a safe experience during their visit and are trained and instructed on actions to take in case of an emergency within the theatre. 

What is Expected of Alley Ushers?

Ushers are expected to arrive 1 hour and 30 minutes prior to the performance and stay until the end. Promptness is essential. Each usher volunteer must attend orientation meetings, which are held approximately 1 hour before each performance. The first several volunteer appearances with no "unexcused" cancellations are a trial period to see if you like ushering at the Alley.

Ushers help out with various duties, including taking tickets, assisting patrons in finding their seats, providing assistance during an emergency evacuation, and stuffing Playbills with required inserts. Familiarity with the Hubbard Stage and Neuhaus Stage seating is essential for most positions. Volunteer ushers should be comfortable interacting with the public in a professional and courteous manner, be eager team players, be ready to follow directions given by house managers, and have an interest in theatre. Ushers are asked to adhere to a dress code of solid black, white and/or red coordinates that create a professional appearance. Familiarity with, and access to, a computer and e-mail is required to be an Alley Theatre volunteer usher.

Please note that while ushers are not required to pay a yearly fee to be a volunteer at the Alley, they are required to pay for their parking on their assigned day.

Who is the Alley Looking For?

The Alley Theatre is looking for individuals, 18 years of age or older, who have good customer service skills, the ability to stand for an hour or more per performance, easily negotiate stairs, and lift a box of programs. We ask that you commit to volunteer for at least one performance per Hubbard Stage production (usually 6 to 8 times per year). Most of our ushers also agree to work at least one performance for each Neuhaus Stage production (an additional 3 to 5 times per year). We also need volunteers who can work select mornings for our student matinees. Above all, we need responsible individuals who will honor their volunteering commitment.

If you have an interest in becoming an Alley Theatre volunteer usher, please fill out our online Volunteer Usher application form, and a House Supervisor will respond to you within two weeks about usher opportunities.

Thank you again for your interest in assisting the Alley Theatre as an usher. We look forward to meeting you!

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