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Policies and Accommodations

The  Alley Theatre adheres to the following policies to ensure that patrons have a safe and enjoyable experience. We ask that all guests be respectful of other audience members and stage actors. Please click on each link to read our policies or call the box office at 713/220.5700 for further information. 


Latecomers are NOT Guaranteed Seats
For performances at Alley @ UH, there is no late seating or re-entry. Patrons arriving late or having to leave during the performance will be seated at the lobby monitor.

Typical Performance Schedule
    • Tuesdays-Thursdays 7:30 p.m., Fridays 8 p.m.
    • Saturdays 2:30 p.m. and 8 p.m.
    • Sundays 2:30 p.m. and 7:30 p.m.
    • boxoffice@alleytheatre.org

Box Office
  • Call 713.220.5700, then press 1 for tickets and subscriptions.
  • American Express, Visa, MasterCard and Discover Cards are accepted.
  • All tickets sales are final; no refunds, exchanges, or cancellations.

Some Productions are NOT Suitable for Children
Please refer to play description before purchasing tickets. All children must have a ticket and be able to sit in their own seat for the entire length of the performance without disturbing those around them. Children ages 5 and younger are not permitted at any time.
Photographs/Recordings are Forbidden 
Taking of photographs or operation of any recording device in the theatre is strictly forbidden
 
Silence Electronic Devices and turn your phones off
No cell phones are to be used in the theatre.  Please take a moment to power down your devices.  If your cell phone is on, including set to silent mode, it can interfere with the theatre's audio and lighting systems, which operate on radio frequencies.  The taking of any image, still or video is strictly prohibited - before the show begins or during the performance.  If you take a photo, we will ask you to delete the digital image.  

Smoking, Food and Beverages are NOT Permitted in the Theatre
No food or drinks are allowed in the theatre. Please enjoy your beverages and snacks in the lobby only.  Please unwrap tissue or lozenge packaging before the performance begins so that you do not disturb others.  Smoking, including the use of electronic cigarettes, is not permitted in the Alley @ UH or on the UH campus.

Infrared Listening System
Alley @ UH is equipped with an infrared listening system which provides high-clarity audio amplification. Headsets are available from an usher located at the rear of the Box Office.  You will have to leave an ID with the usher in order to obtain a headset. For more information on this and other accessibility programs, please contact the Box Office at 713.220.5700.

Wheelchair Patrons
Seating for both transferable and nontransferable wheelchair patrons is available at Alley Theatre @ UH.  Please notify the Box Office of your needs when making your ticket purchase. All wheelchair patrons and their guests will enter the theatre through the west ambulatory entrance. Please arrive 30 minutes before the start of your show. 
 
 

 

 

Copyright 2015 Alley Theatre. All rights reserved. Now performing at University of Houston (park at 4116 Elgin, Houston, 77004).
Center for Theatre Production and Administrative Offices: 615 Texas Avenue, Houston Texas 77002.  Box office: 713.220.5700