The Hubbard Theatre is our larger performance space. Seating 778 audience members this venue has more positions for volunteers to take part in.
Scanner (up to 3 ushers)
- This position has 2 locations: at the bottom of the stairs or near the elevator on the third floor.
- Here you are responsible for scanning each guest’s ticket and welcoming them into the lobby.
- If there is an issue with the ticket it is your responsibility to send the guest back to Guest Services to pick up a fresh copy of their ticket.
- This will be displayed on the scanning device screen in a red box, with a coordinating series of beeps.
- Messages for a defective ticket include “ticket suspended by reprint”, “wrong date/time” & “ticket returned”.
Greeter (1 usher)
- This position stands at the top of the stairs to greet guests as they enter the Long Lobby.
- Here you are responsible for welcoming guests, passing out playbills, and answering any questions a guest may have.
- Common questions include “where is the restroom?” and “how long is the performance”.
Director (1-2 ushers)
- This position is located in front of the main doors to the theatre.
- Here you will be responsible for directing guests to the entrance that is closest to their ticketed seats.
- Section 1 = South Entrance
- Section 2 & Section 3 (Lower Seat Numbers) = Ken and Mady Kades Entrance
- Section 3 (Higher Seat Numbers) & Section 4 = Kitty King Powell Entrance
- Section 5 = North Entrance
Assisted Listening Devices (1 usher)
- This position is located at the desk at the top of the stairs.
- Here you are responsible for checking out Assisted Listening Devices to guests that may need hearing assistance, and appropriately recording each guest’s information.
- You are also responsible for returning here during intermission (if applicable) & post-show to continue assisting guests.
Aisle (up to 4 ushers)
- This position can be located at the top of each of the four aisles inside of the theatre (1-2, 2-3, 3-4, or 4-5).
- Here you are responsible for showing people to their seats.
- If you are stationed at the 1-2 or 4-5 aisles, you may be responsible for operating the ADA Lift.
Lift (up to 2 ushers)
- This position is located at each ADA Lift inside the theatre.
- Here you are responsible for operating the ADA Lift for any guest needing this service to reach their ticketed seat.
- You are also responsible for returning here during intermission (if applicable) & post-show to continue assisting guests.
Stage (1 usher)
- This position is located in front of the stage.
- Here you are responsible for protecting the stage from guests that may want to touch different design elements (including but not limited to props/set pieces, stage lights, and speakers) or physically get on the stage.